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Driving licence backlogs at the DVLA

Inquiry

The Driver and Vehicle Licensing Agency (DVLA) is an executive agency of the Department for Transport that works to maintain the records of 50 million drivers in Great Britain and 40 million vehicles throughout the United Kingdom.

Throughout the COVID-19 pandemic, some people experienced delays applying for or renewing their driving licence and a backlog of applications developed.

The Committee will question senior officials at the Department for Transport and the DVLA on the scale and nature of the backlogs in driving licence applications including medical licencing, the underlying causes and DVLA’s actions to manage and reduce the backlogs.

If you have evidence on the issues raised in the NAO investigation underlying this PAC inquiry please submit it here by Friday 11 November at 18:00.

This inquiry is no longer accepting evidence

The deadline for submissions was Friday 11 November 2022.

Reports, special reports and government responses

View all reports and responses
Forty-first Report - Driving licence backlogs at the DVLA
Inquiry Driving licence backlogs at the DVLA
HC 735
Report
Response to this report
Correspondence from PAC Chair Dame Meg Hillier to Dame Bernadette Kelly DCB, Permanent Secretary, Department for Transport, re Treasury Minute response – Investigation into the management of backlogs in driving licence applications, dated 27 June 2023
Correspondence
Response to this report
Treasury minutes: Government response to the Committee of Public Accounts on the Forty first report from Session 2022-23
HC 735
Government Response

Oral evidence transcripts

No oral evidence transcripts published.

Written evidence

No written evidence published.

Contact us

  • Email: pubaccom@parliament.uk
  • Phone: 020 7219 5776 (general enquiries) | 020 7219 8480 (media enquiries)
  • Address: Public Accounts Committee, House of Commons, London, SW1A 0AA