Committees

Parliamentary and Health Service Ombudsman Scrutiny 2017-18

Inquiry

The Public Administration and Constitutional Affairs Committee is launching its annual scrutiny into the work of the Parliamentary and Health Service Ombudsman (PHSO) in the financial year 2017/18.

In January it will take evidence from the team that carried out the independent peer review of the PHSO published on 12 November, the Ombudsman Rob Beherns and the PHSO’s Chief Executive Amanda Campbell.

The Committee is inviting written submissions by 20 December 2018 on:

  • The conclusions and recommendations of the independent peer review, and the evidence underpinning them.
  • The performance and value for money of the PHSO in 2017/18, including the service provided to complainants.
  • The views of public sector bodies and professionals within the jurisdiction of the PHSO on the PHSO’s dealings with them; and the impact that the PHSO’s findings and other work has on improving the services that bodies in jurisdiction provide to the public.

The PHSO’s annual report for 2017/18 is available from its website.

Work news

Thumbnail
Government inaction hindering Ombudsman's ability to serve public
Public Administration and Constitutional Affairs Committee publishes report scrutinising the PSHO for the year 2017-18
25 March 2019
Thumbnail
Committee hears from Parliamentary and Health Service Ombudsman and PHSO Chief Executive in annual scrutiny session
Committee hold second evidence session in annual scrutiny of the PHSO
22 January 2019
Thumbnail
Committee begins annual scrutiny of Parliamentary and Health Services Ombudsman
Committee hold first session on PHSO scrutiny for 2017-18
4 January 2019
Thumbnail
Parliamentary and Health Service Ombudsman annual scrutiny for 2017/18
Committee launch annual inquiry into Parliamentary and Health Service Ombudsman for 2017-18
21 November 2018
Total results 4 (page 1 of 1)

Contact us

  • Email: pacac@parliament.uk
  • Phone: 020 7219 3268 (general enquiries) | 07523 800011 (media enquiries)
  • Address: Public Administration and Constitutional Affairs Committee, House of Commons, London SW1A 0AA