HMRC performance scrutinised by Public Accounts Committee
The Public Accounts Committee will scrutinise the 2022-23 performance of HM Revenue & Customs (HMRC), at an evidence session at 10am on Thursday 14 December.
Meeting details
Based on the National Audit Office report on HMRC’s 2022-23 Accounts, the Committee will hear from witnesses, including HMRC Permanent Secretary and Chief Executive Jim Harra, on subjects including how HMRC is being affected by the current economic conditions, and the progress it is making in tackling error and fraud.
Other likely topics include:
- the organisation’s performance in collecting revenue and managing compliance;
- the main components of the £814 billion raised by HMRC in 2022-23; and
- HMRC’s customer service and debt management performance.
In January 2023, the Committee concluded that taxpayers and their agents were still not receiving an acceptable level of customer service and that the move to online services will not happen quickly. The Committee also concluded that research and development tax reliefs are costly, prone to abuse and provide questionable benefit to the UK economy.