Committees

What is the finance sector doing to support disordered gamblers?

10 March 2020

In the first session this week the Select Committee on the Social and Economic Impact of the Gambling Industry takes evidence from treatment providers, looking at the accessibility and effectiveness of the treatments available. In the second session, the Committee hears from financial service providers, and asks what steps are being taken by banks to tackle gambling-related harms.

First panel

Tuesday 10 March in Committee Room 4, Palace of Westminster

At 3.20pm

  • Anna Hemmings, Chief Executive of GamCare;
  • Jill Britton, Trustee of GamCare;
  • Matthew Hickey, Chief Executive of Gordon Moody Association; and
  • Dr John McAlaney, Trustee of Gordon Moody Association.

At 4.20pm

  • Alexandra Frean, Head of Corporate Affairs at Starling Bank
  • Elyn Corfield, Managing Director, Consumer Finance at Lloyds Banking Group.

Areas of discussion

Questions are likely to focus on:

  • The gambling activities most likely to lead to gambling-related harms;
  • The awareness and availability of gambling treatment services;
  • The effectiveness of different types of gambling treatment services; and
  • Whether a more systematic proactive approach to gambling treatment services is required.
  • The bank's analysis, if any, of customer spending on gambling;
  • The co-operation between banks and gambling operators in undertaking affordability checks;
  • Banks' ability to block gambling transactions; and
  • The potential impact of the forthcoming ban on gambling using a credit card.

Further information